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Warming Lane County Neighbors

Winter months are particularly difficult for the community’s low-income families when large utility bills arrive in the mail. CCSLC’s Community Service Centers offered energy assistance to almost 1,900 Lane County families (approximately 4850 individuals) in the past calendar year through an alphabet soup of programs designed to help keep the heat on during the cold winter weather.

LIEAP

The Low Income Energy Assistance Program (LIEAP) is an income based utility assistance program contracted by CCS with the Lane County Human Services Commission. The LIEAP utility assistance is available to all households in Lane County meeting low-income guidelines, regardless of the type of heating used or the participants’ utility company.

A central waiting list starts on November 1st. All requests for LIEAP assistance are kept in chronological order by date of contact. Households with a disabled or senior individual receive priority for the first 30 days of funding. Those on the waiting list will then be served, in order of application date, until funding is exhausted.

Pacific Power

The Oregon Energy Assistance Program (OEAP) is limited to Pacific Power customers who meet low-income guidelines and are in danger of being disconnected. Due to the different scope of the programs, LIEAP does outreach to inform applicants while the OEAP program is mostly by referral from Pacific Power. These programs are not mutually exclusive and a client may use them both in the same program year. The Oregon Heat Program is also available to Pacific Power Clients.

Springfield Utility Board

The Project Share program is administered by CCS on behalf of the Springfield Utility Board (SUB). To qualify, clients must be in danger of disconnection and on the LIEAP waiting list.

Emerald People's Utility District

Helping Hands provides customers of Emerald Peoples Utility District (EPUD) with assistance with utilities if they first receive a referral by EPUD.

Northwest Natural Gas Company

GAP provides help to Northwest Natural Gas customers who are past due in their accounts. Olga is also available to customers of NWNG and is based on the LIEAP program.