CCS offers energy assistance to eligible Lane County households at both of our Community Service Centers (Eugene and Springfield).
How to Get On the Waiting Lists for LIHEAP and EWEB Customer Care
You can get on the waiting lists for LIHEAP and EWEB Customer Care three different ways this year:
1. Go Online: When the waiting lists are open (see below for details), you can now submit your waiting list request online, using the following links:
2. Call by Phone: when the waiting lists are open (see below for details)
For Eugene, call 541-345-3642
For Springfield, call 541-747-8349
Please DO NOT call and leave a waiting list message on any other extension. Messages left at any other extension will be deleted.
3. Walk-In: When the waiting lists are open, you can now walk in to either CCS location and ask to be added to the LIHEAP and the EWEB Customer Care waiting lists
Eugene Community Service Center, 1464 W. 6th Avenue, Eugene
Springfield Community Service Center, 1025 G Street, Springfield
When Are The Waiting Lists Open?
LIHEAP: The waiting list for the Low Income Home Energy Assistance Program (LIHEAP) will open on November 1, 2018, at 9:00 a.m. Senior (age 60+) and Permanently Disabled households will be given priority in November. The LIHEAP waiting list for everyone will open on December 3, 2018.
EWEB Customer Care 2019: The waiting list for EWEB Customer Care will open on the first business day of each month, starting on January 2nd, at 9:00 a.m., and reopening at 9:00 a.m. on the first business day of each month January 2nd through December 31st.
All appointments are made on a first-come, first-served basis. Getting on a waiting list is not a guarantee of assistance.
If the waiting list closes before you are able to get on the list, you will have to wait and try again on the first business day of the next month. Keep trying!
This year we WILL be sending mail out applications for Senior and Disabled Households who received LIHEAP this last winter season. A letter will be sent in October giving your household the option of applying through the mail or coming in for an appointment.
Springfield Utility Board Project Share
We will start scheduling Project SHARE appointments on October 22, 2018 at 9:00 a.m.
There are three ways to make a Springfield Project SHARE appointment:
Send an email to firstname.lastname@example.org requesting an appointment.
Call 541-747-8349 and select the Springfield Project SHARE option. You must speak with a staff member to make an appointment by phone, you will not be able to leave a message.
Walk-in to our Springfield Community Service Center at 1025 G Street during regular office hours (Mon-Fri 9-4:30)