Need
Help?
Supporting Our Neighbors in Need
Catholic Community Services offers the services below to our neighbors who are struggling.
Food Pantries
Feeling strained by your weekly grocery bill? Hundreds of households rely on food boxes from our Springfield and Eugene Service Centers every month. Our friendly CCS staff members and volunteers are ready to help you get the food you need today. Stop by in person during our food pantry hours or contact us to learn more.
Food Pantry Hours
Monday, Wednesday,
Friday: 8am - 12pm
Eugene Food Pantry
Springfield Food Pantry
Food Box Appointments - Springfield Only
Already a CCS Client? Skip the line! You can use your Wellsky number to schedule a drive thru food box pick-up appointment, a service available at our Springfield Food Pantry only.
Clothing Closet
Struggling to find affordable clothing for yourself or your family? Our Springfield Community Service Center is home to the CCS Clothing Closet, a volunteer-run boutique full of free clothes for our clients to choose from.
Clothing Closet Hours
Monday - Friday: 9am - 12pm
Last voucher given at 11:45am
Springfield Clothing Closet
Want to donate your used clothing items to a neighbor in need?
Click below to learn how!
No Cost Supplies & Services
Unsure where to go for essentials beyond food and clothing? Catholic Community Services helps families and individuals stay housed and achieve stable lives by assisting with some basic necessities. Visit our Community Service Centers in Eugene andSpringfield to request the following no-cost supplies and services:
Bus Passes
Personal Hygiene Supplies
Senior Home Food Deliveries
Eyeglass Vouchers
ID & Birth Certificate Replacement
Prescription Drug Assistance
SNAP
Enrollment
Referrals to Other Support Services
Energy Assistance
We understand that sometimes it can be difficult to pay your energy bills. That’s why we have staff at our Eugene and Springfield Community Service Centers to help you navigate, apply for, and take advantage of the numerous Energy Assistance programs offered to eligible Lane County households, as funding permits. Here are the ways you can take advantage of this service today:
Fill Out Online Waiting List Form
If you’re eligible, you can fill out a waiting list enrollment form online for the following programs:
Low Income Home Energy Assistance Programs (LIHEAP)
The waiting list for LIHEAP is typically open November 1st (or the first business day of November) and the first business day of every month at 9:00am, as funding remains available (see online form below to complete waiting list form).
Need Help? Call CCS at (541) 345-3628
Follow the prompts and ask for assistance with completing the waitlist form. Waitlist messages left on any other extension will not be accepted or processed.
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Eugene Water & Electric Board (EWEB) Customer Care
EWEB customers are welcome to submit a EWEB Customer Care Waitlist Form (see online form below) beginning in January and every month thereafter, as funding remains available. Or, you may call EWEB directly at (541) 685-7000.
Need Help? Call CCS at (541) 345-3628
Follow the prompts and ask for assistance with completing the waitlist form. Waitlist messages left on any other extension will not be accepted or processed.
Book an Energy Assistance Appointment with CCS
Call 541-345-3628 and follow the prompts to book an appointment on a first come, first served basis so you can learn what assistance you qualify for and how to apply. You’ll be required to send documents ahead of your appointment to our CCS staff—click below for a detailed list of what to send and where to send it.
You may be eligible for the following assistance depending on your utility provider (all programs can be received once per season):
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Eugene Water & Electric Board (EWEB)
EWEB Customer Care (ECC): For Low-income EWEB customers. Beginning in January running through December as funding is available
Springfield Utility Board (SUB)
Project Share: For low-income SUB customers, this program will only go towards the heat portion of the bill which must be in past due status. Beginning in January running through December as funding is available.
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Northwest Natural Gas (NWN)
Oregon Low-Income Gas Assistance (OLGA): For low-income Northwest Natural (NWN) customers. Beginning November 1st and as funding is available.
Pacific Power
Oregon Energy Assistance Program (OEAP): For low-income Pacific Power customers. Begins November 1st and as funding is available.
Gas Assistance Program (GAP): For low-income Northwest Natural (NWN) customers that have a past due balance. Assistance only goes towards past due portion of the bill. Beginning November 1st and as funding is available.
Covid Energy Assistance Program (CEAP): For
low-income, COVID affected Pacific Power customers. Begins November 1st and as funding is available.
The Oregon Energy Fund (OEF): For low-income Pacific Power customers. Beginning in October and as funding is available.
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Emerald People's Utility District (EPUD)
Helping Hands: For low-income EPUD customers. Program available at the end of January or early February and as funding is available.
Rent Assistance
At times, but not always, Catholic Community Services may have Rent Assistance available for qualifying members of our community. To determine if you are eligible per your age, income and zip code to receive available rent assistance support, complete the Rent Assistance Pre-Screen Application below and allow 5 business days for a coordinator to contact you.
When our Pre-Screen Application for Rent Assistance is available, a pop-up will appear with a button to apply. Please refresh your page to see if we are accepting applications.
Family Support
At the center of every community is the family unit. Whether it's assisting parents with finding employment, enrolling them in education/training opportunities, or intervening immediately to help families find shelter or stay housed, we believe in not only meeting people where they are in life, but helping them find a better way forward. Catholic Community Services offers supportive, person-centered programming for families experiencing poverty and homelessness. We provide services and connections throughout Lane County to families who have minor children or are expecting a first child within two months. We offer two programs, FSC and OASIS, to assist families dependent on qualifying factors.
Family Support and Connections (FSC) Program
Our FSC Program offers families throughout Lane County the support of a caring case manager who can help find necessary resources to reduce family stress and increase opportunities for family success. If you are seeking connections to community resources for education, employment support, housing resources, support to strengthen your family or to reduce parental stress, complete the FSC Interest Form below and allow 72 hours for a case manager to reach out to you.
Family Support For Lane County Families
The Family Support Interest Form Is Currently Unavailable
OASIS Program
Families who are unhoused in Springfield with minor children in their care, or who have children enrolled in Springfield public schools, are welcome to visit our OASIS daytime drop-in program to access a safe place to land, a caring case manager, connection to community resources, laundry, showers and restrooms, and a kitchen for food preparation. To learn more about the OASIS drop-in program, complete the OASIS Interest Form below and allow 72 hours for a case manager to reach out to you.
For UNHOUSED Families with Springfield Connections
OASIS Address: 1175 G Street, Springfield, OR 97477
Drop-In Hours: Monday, Tuesday, Thursday, and Fridays: 8:00am - 4:00pm
Wednesdays: 8:00am to 6:00pm
Closed Holidays and Weekends.
Welcoming Our New Neighbors!
As the only refugee resettlement affiliate office in Lane County, it is our privilege to welcome recent arrivals, creating a more diverse, stronger, and just community for all to live.
Refugee & Immigrant Services Program (RISP)
Our Refugee & Immigrant Services Program (RISP) collaborates closely with local, volunteer-based Refugee Resettlement Coalition of Lane County (RCCLC) to provide a comprehensive hub of social services, connections, and immigration legal services with the mission to help refugees, asylum seekers and other immigrants navigate and integrate into life in their new country.
Legal Services (541) 345-3628 ext 1326
Our dedicated, multi-lingual legal team of staff can provide the following no-cost/low-cost legal services:
• Lawful permanent resident applications and renewals
• Work Authorization
• Asylum Applications
• Temporary Protected Status
• Deferred Action for Childhood Arrivals (DACA) renewals
• Citizenship Applications
• Family Based Petitions
Social Services Case Management (541) 345-3628 ext 1339
Our multi-lingual team of RISP staff and volunteers support refugees and asylum seekers with:
• Food
• Transportation
• Health Services
• Help Secure Housing
• Rent Assistance
• WIC (Women in
Care Program)
• English as a Second Language (ESL)
• School and College Enrollment
• TANF (Temporary Assistance for
Needy Families)
• OHP (Oregon Health Plan)
• RCA (Refugee Cash Assistance)
• SNAP (Supplemental Nutrition
Assistance Program
Employment Services (541) 543-5082
Our friendly employment services specialists help connect refugees and immigrants to jobs in an unfamiliar market by providing the following assistance:
• Finding a job that suits clients' needs
• Connecting with employers
• Completing job applications and creating resumes
• Preparing for job interviews
• Assisting with onboarding process into a new job
Contact us for more information on services we provide or connections to other resources:
Call (541) 345-3628 (extension 1326)
Cold Weather Shelter Program
Typically available from November 15th through March 31st when temperatures drop below 30 degrees and Egan Warming Centers activate, Catholic Community Services prioritizes care of unhoused families with minor children by offering shelter in a motel.
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The Cold Weather Shelter Program for Unhoused Families with Minors is currently off season and will re-open mid-November.
Family Support For Lane County Families
Call
Visit
Springfield Community Service Center
Partner Agency Connections
We partner with other organizations to make our two community service centers into one-stop shops for food, energy assistance, employment services, money management, counseling and more. CCS currently has partner agency services available at its Springfield and Eugene Service Centers in these areas of need:
Family Support For Lane County Families
Healthcare
• Free Ultrasounds, Pregnancy Testing & Support, in partnership with 1st Way of Eugene
Food
• Food Pantry Samples & Recipes, in partnership with OSU Extension Service Nutrition Services
Education
• Library Card Assistance, in partnership with Springfield Public Library
• Resources for the Spanish-speaking community, in partnership with Centro Latino Americano
Documents
• ID and Birth Certificate replacements while funding is available, in partnership with SELCO Community Credit Union